Accessibility Statement

1. Our Commitment

bitvoyago.com is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure our platform is usable by the widest possible audience, regardless of technology or ability.

We believe that everyone deserves equal access to travel. Our goal is to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.

2. Conformance Status

We are actively working toward full conformance with WCAG 2.1 Level AA. We conduct regular accessibility audits and address identified issues as part of our ongoing development process. While we strive for full conformance, we acknowledge that some areas of our platform may not yet fully meet all accessibility criteria.

Known limitations are documented and prioritized in our development roadmap. We are committed to resolving these issues in a timely manner and welcome feedback from users who encounter accessibility barriers on our platform.

3. Accessibility Features

Our platform includes a number of features designed to improve accessibility:

• Semantic HTML markup to support screen readers and assistive technologies
• Descriptive alternative text for all meaningful images
• Sufficient color contrast ratios throughout the interface
• Keyboard navigation support for all interactive elements
• Clear and consistent navigation structure across all pages
• Form labels and error messages that are clearly associated with their inputs
• Resizable text that does not break the layout when increased up to 200%
• Focus indicators that are clearly visible for keyboard users

We also ensure that our platform does not use content that flashes more than three times per second, which could trigger seizures in users with photosensitive epilepsy.

4. Assistive Technology Compatibility

bitvoyago.com is designed to be compatible with the following assistive technologies:

• Screen readers including NVDA, JAWS, and VoiceOver
• Screen magnification software
• Speech recognition software such as Dragon NaturallySpeaking
• Keyboard-only navigation
• High contrast display modes

We test our platform with a range of assistive technologies and browsers to ensure broad compatibility. If you experience difficulties using our platform with a specific assistive technology, please let us know so we can investigate and address the issue.

5. Booking Assistance

We understand that some users may require additional assistance when booking flights. If you are unable to complete a booking due to an accessibility barrier on our platform, please contact our support team and we will be happy to assist you complete your booking through an alternative channel.

When booking flights for passengers with disabilities or reduced mobility, please ensure that you indicate any special assistance requirements during the booking process. Airlines are required to provide reasonable accommodations for passengers with disabilities, including wheelchair assistance, priority boarding, and seating accommodations.

6. Feedback and Contact

We welcome your feedback on the accessibility of bitvoyago.com. If you experience accessibility barriers or have suggestions for improvement, please contact us. We take all accessibility feedback seriously and aim to respond within 5 business days.

Please contact our accessibility team at accessibility@bitvoyago.com. When reporting an accessibility issue, please include the URL of the page where you encountered the problem, a description of the issue, and the assistive technology or browser you were using.